Crash Replacement
At Glacier Cycles, we believe in the quality and durability of our bikes. However, we know that accidents can happen. That's why we have implemented a crash replacement program to provide you with complete peace of mind and ensure that your passion for cycling continues without interruption.
How it works:
In the event of a frame breakage due to an accident, we offer you a replacement at a preferential rate. We understand that unexpected situations can arise and want to ensure that you can quickly get back on the road with a quality bike, as good as new.
Conditions:
- The frame must have sustained damage due to an accident, and not due to normal wear and tear.
- The replacement is valid only for the original owner of the bike and is non-transferable.
- The replacement is valid under the same conditions as the warranty, 2 years after the purchase of the bike.
- A damage assessment will be conducted by our team to confirm the replacement.
- Shipping fees are not included in the program.
Why choose Glacier Cycles?
Our bikes are designed to withstand the most extreme challenges, and our crash replacement program reflects our commitment to our customers. We offer you personalized service, with attentive follow-up, to ensure that your experience with Glacier Cycles is always positive.
For more information or to request a frame replacement, please contact our team using the link below or call us directly.